Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services accessible via kingbilly-aussie.com in connection with the King Billy project (the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services. These Terms are effective as of 6 November 2025 and are deemed confirmed as applicable through at least 31 December 2026, unless replaced or updated earlier in accordance with the section "Changes to Terms" below.

Definitions

In these Terms, unless the context requires otherwise:

• "Operator" means Dama N.V., a company registered in Curaçao with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao, licensed for online gambling operations under licence number 8048/JAZ2020-013 issued by Antillephone N.V., operating the King Billy brand in connection with the website kingbilly-aussie.com.
• "Website" means the domain kingbilly-aussie.com and any subdomains or mobile versions through which the Services are offered, including pages associated with King Billy.
• "Services" means the remote gambling and related services, including but not limited to casino games, slots, live casino, table games, promotional and loyalty programs, and any ancillary services provided via the Website.
• "User" or "Player" means any natural person who accesses the Website, creates an account, or otherwise uses the Services, including residents of Australia who access the Services on an offshore / grey-market basis.
• "Account" means a personal user account registered on the Website in the name of a User and maintained by the Operator for the purpose of participating in the Services.
• "Bet" or "Stake" means any amount of real money or, where applicable, bonus funds or free spins value, risked by a Player on the outcome of a game or event offered within the Services.
• "Wager" means the placing of a Bet, and, in the context of Bonuses, the total amount that must be bet before a Bonus or associated winnings can be withdrawn.
• "Bonus" means any form of promotional value granted by the Operator, including but not limited to deposit bonuses, no-deposit bonuses, free spins, cashback, loyalty rewards, tournament prizes, or other promotional credits subject to specific terms.
• "Eligible Funds" means real-money balances in a Player's Account not subject to active wagering requirements, chargeback investigations, or other restrictions.
• "KYC" (Know Your Customer) means the identification and verification procedures, including anti-money laundering (AML) checks, which the Operator is obliged to perform before and during the provision of Services.
• "Restricted Jurisdiction" means any country or territory where online gambling with offshore operators is prohibited or where the Operator has chosen not to offer Services. For the avoidance of doubt, the Operator does not hold an Australian licence and is not regulated by Australian authorities.
• "RNG" means Random Number Generator technology used to determine the outcome of applicable games, independently tested and certified (e.g., by iTech Labs in 2023 for King Billy Casino RNG functionality).
• "You", "your" refers to the User or Player using the Services.

Account Registration

Eligibility and Age Requirements

• Minimum age: You must be at least 18 years old, or older if the laws applicable to you set a higher minimum gambling age, to register an Account and use the Services. By registering, you confirm that you meet this requirement.
• Legal capacity: You represent that you have full legal capacity to enter into binding contracts under your local laws and that it is lawful for you to use offshore gambling services such as those provided by the Operator.
• Australian users: If you are located in Australia, you acknowledge that the Operator is licensed in Curaçao and not in Australia, and that you access the Services on an offshore basis at your own risk. It is your responsibility to verify that such access is not prohibited under your local laws.

Registration Process

1. Account creation: To participate in the Services, you must complete the online registration form on kingbilly-aussie.com, providing at least your full name, date of birth, country of residence, valid email address, and a chosen password or other login credentials.
2. Email verification: After submitting the registration form, you may be asked to verify your email address by clicking on a confirmation link sent to you. Until verification is completed, access to certain Services may be restricted or unavailable.
3. KYC verification: The Operator may, at any time, request KYC documents, including but not limited to:
   • Valid government-issued photo ID (passport, driver licence, or national ID card);
   • Proof of address not older than three (3) months (utility bill, bank statement, official letter);
   • Proof of payment method ownership (masked card copy, e-wallet screenshot, bank statement).
   Your Account may be temporarily suspended until satisfactory documents are received and verified.
4. Accuracy of information: You warrant that all information provided during registration and throughout your relationship with the Operator is true, accurate, current, and complete. You must promptly update any information that changes.

User Obligations and Account Security

• Single account: You may hold only one (1) Account with the Operator. Creation or use of multiple Accounts, including under different names, emails, or devices, is prohibited and may result in account closure and forfeiture of Bonuses and winnings.
• Login credentials: You are solely responsible for maintaining the confidentiality of your username, password, and any other authentication details, and for restricting access to your devices.
• Unauthorised use: You must immediately notify the Operator at [email protected] if you suspect that your Account has been compromised, accessed, or used without your authorisation.
• Third-party access: You must not allow any third party, including minors, to access or use your Account. Bets placed using your Account are deemed placed by you.
• Prohibited conduct: You must not use the Services for any unlawful purpose, including money laundering, fraud, or other prohibited activities under applicable law or these Terms.

Betting & Gameplay Rules

General Betting Rules

• Placing bets: Bets may be placed only via your registered Account using the Website interface. Bets are accepted when they are recorded on the Operator's servers and reflected in your game session or Account history.
• Minimum and maximum stakes: Each game or table has its own minimum and maximum stake limits, as displayed within the game client. The Operator may adjust limits without prior notice, but changes will not affect Bets already placed.
• Game rules: The outcome and settlement of each Bet are governed by the specific rules of the relevant game, as displayed in the game information or help section provided by the software supplier. In the event of any inconsistency between these Terms and individual game rules, the game rules prevail for that game.
• Currency: Your Account operates in the currency selected at registration or later allowed by the Operator. Conversion fees and exchange rates applied by your payment provider are outside the Operator's control.

Bet Confirmation, Cancellation, and Modification

1. Bet confirmation: Once you confirm a Bet and it is accepted by the Operator's system, the Bet is considered final and binding.
2. No unilateral cancellation: You cannot cancel or modify a Bet after it has been accepted, except where:
   • A technical failure causes a game to malfunction; or
   • The specific game rules provide for voiding or re-playing a round.
3. Operator cancellations: The Operator reserves the right to void or cancel Bets where:
   • There is a manifest error in odds, payouts, or game mechanics;
   • The Bet was accepted during a technical fault or service outage; or
   • There is suspicion of fraud, collusion, abuse, or other prohibited conduct.
   In such cases, the Operator may return the stake to your Account or adjust the winnings as if the erroneous Bet had not occurred.

Live Casino, Chats, and Conduct

• Behaviour standards: You must conduct yourself respectfully in all interactions with dealers, staff, and other players, including in live casino games and chat functions.
• Prohibited content: You must not:
  • Use offensive, abusive, defamatory, racist, sexist, or otherwise discriminatory language;
  • Promote illegal activities or share links to third-party sites or services;
  • Advertise other gambling operators or products.
• Fraud and collusion: You must not engage in collusion with other players, use software aids, bots, or any system designed to gain an unfair advantage. You must not exploit bugs, errors, or glitches in games or on the Website. Any such activity may result in voided Bets, forfeiture of funds, and Account closure.
• Monitoring: The Operator may monitor chats and game activity for compliance and may mute chats, remove messages, or restrict participation at its discretion.

Bonus Terms

Bonus Activation and Eligibility

• Promotional offers: Bonuses and promotions may be offered from time to time on kingbilly-aussie.com, including in connection with King Billy content. Each promotion will have specific terms displayed on the promotion page or communication.
• Activation: To activate a Bonus, you may be required to:
  • Opt in via the promotion page or in your Account;
  • Enter a bonus code at registration or deposit; and/or
  • Make a qualifying deposit meeting minimum amount and other criteria.
  If activation steps are not properly completed, the Bonus may not be credited.
• Account verification: The Operator may withhold or cancel a Bonus, or prevent withdrawal of Bonus-related winnings, if you have not completed required KYC checks or if information provided is incorrect or incomplete.

Wagering Requirements and Timeframes

1. Wagering obligations: Unless expressly stated otherwise, Bonuses and any associated winnings are subject to wagering requirements, meaning you must wager a specified multiple (e.g., 30x, 40x) of the Bonus amount, the deposit amount, or both before requested withdrawals can be processed.
2. Contribution of games: Different games may contribute differently towards wagering requirements. Typically:
   • Most video slots - up to 100% contribution;
   • Table games and live casino - lower or 0% contribution;
   • Excluded games - 0% contribution and may not be played with active Bonus funds.
   The exact contribution table for King Billy promotions is published on the Website and may be updated from time to time.
3. Time limits: Bonuses generally have a fixed validity period (for example, 7 - 30 days) and/or a timeframe to complete wagering. If wagering is not met within the applicable timeframe, the Bonus and any associated winnings may be forfeited.

Prohibited Actions Related to Bonuses

• Bonus abuse: The following, without limitation, may be considered Bonus abuse:
  • Opening multiple Accounts to claim Bonuses repeatedly;
  • Using low-risk or zero-risk betting strategies solely to unlock wagering;
  • Placing disproportionately large bets relative to the Bonus or deposit (e.g., exceeding maximum bet size defined in the promotion terms) before wagering requirements are met;
  • Delaying game rounds, saving free spins or bonus features for later play with real money after wagering is completed.
• Restricted games: Certain games or game providers may be restricted from play with active Bonus funds. Playing such games may cause removal of the Bonus and winnings.
• One promotion at a time: Unless explicitly allowed, only one active Bonus or promotion may be used at any given time. Bonuses typically cannot be combined or stacked. If multiple promotions are inadvertently activated, the Operator may decide which one applies and cancel the others.

Bonus Cancellation and Adjustments

• Voluntary cancellation: You may request cancellation of an active Bonus via your Account or by contacting [email protected]. Cancelling an active Bonus may result in the loss of Bonus funds and related winnings.
• Operator rights: The Operator reserves the right to refuse, withhold, revoke, or cancel any Bonus or promotion (including winnings) in cases of:
  • Suspected abuse, breach of these Terms, or irregular play;
  • Technical or human error in the configuration or crediting of the Bonus; or
  • Legal or regulatory requirements.

Payments & Withdrawals

Deposits

• Payment methods: The Website may support a variety of deposit methods, including:
  • Bank cards (e.g., Visa, Mastercard);
  • E-wallets and online payment services (where available to Australian residents);
  • Cryptocurrencies accepted by the Operator from time to time;
  • Other locally available methods as listed in the cashier section.
  Availability of methods may vary by country, currency, and time.
• Ownership of funds: You may deposit only from payment instruments registered in your name. Use of third-party cards, e-wallets, bank accounts, or crypto wallets is prohibited.
• Deposit limits: Minimum and maximum deposit amounts depend on the chosen payment method and are displayed in the cashier section. The Operator may adjust limits in line with risk and compliance policies.
• Fees: The Operator generally does not charge fees for deposits; however, your bank or payment provider may apply their own fees or currency conversion charges, which are outside the Operator's control.

Withdrawals

1. Eligibility: You may request withdrawals of Eligible Funds subject to:
   • Completion of any applicable wagering requirements;
   • Successful completion of KYC checks;
   • No ongoing investigation relating to fraud, chargebacks, or breach of these Terms.
2. Withdrawal methods: Where possible, withdrawals will be processed via the same method used for deposits. If this is not possible, the Operator may offer an alternative method in line with AML and security standards.
3. Withdrawal limits and processing times:
   • Daily, weekly, or monthly withdrawal limits may apply and are published in the cashier section or relevant FAQ;
   • The Operator aims to process withdrawal requests within a reasonable period (for example, 0 - 72 hours) after approval; however, actual receipt times depend on the chosen payment method and intermediaries.
4. Verification and delays: The Operator may request additional KYC documents before the first withdrawal or at any time thereafter. Failure to provide such documents may result in delayed or cancelled withdrawals and, in certain cases, Account suspension.

Refunds, Chargebacks, and Treatment of Bets and Bonuses

• Refunds of deposits: Deposits are generally non-refundable once used for wagering, except where:
  • A technical error has occurred resulting in an unfair or invalid game outcome; or
  • A duplicate or erroneous transaction can be clearly identified and confirmed.
  Any refunds are at the Operator's discretion and may be subject to AML checks.
• Chargebacks: Initiating a chargeback or payment reversal may result in:
  • Immediate suspension or closure of your Account;
  • Deduction of any associated costs or fees incurred by the Operator; and
  • Forfeiture of Bonuses, winnings, and other benefits obtained from disputed transactions.
• Invalid bets and malfunctions: In the event of a confirmed malfunction of the game or the RNG, or a material technical failure, all affected Bets are voided. Stakes may be returned to your Account, and any winnings derived from such Bets are invalidated.
• Bonuses and withdrawals: If you request a withdrawal while a Bonus is active and wagering not completed, the Operator may:
  • Cancel the Bonus and associated winnings; or
  • Process the withdrawal from your real-money balance only, subject to promotion rules.

Limitation of Liability

Operator's Obligations

• Fairness of games: The Operator is committed to ensuring that games offered on kingbilly-aussie.com operate fairly and in accordance with applicable technical standards. Relevant RNG systems are tested and certified by independent laboratories (including an iTech Labs RNG certification obtained for King Billy Casino in 2023, confirmed as valid into 2026, unless otherwise stated).
• Accuracy of results: Game outcomes recorded on the Operator's servers are final, subject only to correction in the event of clear malfunction, obvious error, or system failure.
• Reasonable care: The Operator will provide the Services with reasonable care and skill, consistent with its Curaçao licence and industry standards for online gambling.

Exclusions of Liability

• Technical failures and interruptions: The Operator is not liable for:
  • Any downtime, disruption, or inaccessibility of the Website caused by internet, network, or power failures, DDoS attacks, or other external events beyond its reasonable control;
  • Delays or disruptions in data transmission due to your hardware, software, or network configuration.
• Third-party services: The Operator is not responsible for:
  • Acts or omissions of payment providers, banks, telecom operators, ISPs, or third-party game suppliers;
  • Fees, charges, exchange rates, or restrictions imposed by such third parties.
• Compliance with local law: You are solely responsible for determining whether your use of the Services complies with the laws applicable to you, including Australian law. The Operator does not accept liability for any breach of local law committed by you.
• Indirect and consequential loss: To the maximum extent permitted by applicable law, the Operator is not liable for:
  • Loss of profits, business, revenue, goodwill, or data;
  • Any indirect, incidental, special, or consequential damages arising out of or in connection with the Services.

Limitation of Maximum Compensation

• Cap on liability: Without prejudice to mandatory legal rights you may have, the Operator's aggregate liability to you for any claim arising out of or in connection with the Services, whether in contract, tort, or otherwise, is limited to the lesser of:
  • The amount of your relevant Bet or stake associated with the claim; or
  • The amount of funds actually lost by you in the specific game or transaction giving rise to the claim.
• No exclusion of statutory rights: Nothing in these Terms excludes or limits any liability that cannot be limited under applicable law, such as liability for fraud or fraudulent misrepresentation.

Intellectual Property Rights

Ownership of Content and Software

• Proprietary rights: All rights, title, and interest in and to the Website, the King Billy brand, associated logos, graphics, text, software, databases, and other content (collectively, the "Content") are owned by the Operator or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• Licenced materials: Game software and content provided by third-party suppliers remain the property of such suppliers and are used under licence by the Operator.

Permitted and Prohibited Uses

• Limited licence: You are granted a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Content solely for your private, non-commercial entertainment, in accordance with these Terms.
• Prohibited activities: You must not, without prior written consent of the Operator:
  • Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Website, software, or Content, except where expressly permitted by law;
  • Distribute, transmit, publish, or otherwise make available the Content to the public or to any third party;
  • Use any automated tools (bots, crawlers, scrapers) to access, collect, or index data from the Website;
  • Remove, obscure, or alter any copyright, trademark, or proprietary notices displayed on the Website.

Privacy & Data Protection

Your personal data is collected, used, stored, and otherwise processed by the Operator in accordance with its applicable privacy and data protection obligations under Curaçao law and, where relevant, other applicable regulations.

• Privacy Policy: Detailed information about how the Operator processes your personal data, including for KYC, AML, marketing, and customer service purposes, is set out in the Privacy Policy available on kingbilly-aussie.com. By using the Services, you acknowledge that you have read and understood the Privacy Policy and agree to the processing of your data as described.
• Security: The Operator takes appropriate technical and organisational measures to protect your personal data and Account information, but cannot guarantee absolute security of information transmitted over the internet.
• Data accuracy: You are responsible for ensuring that the personal data you provide remains accurate and up to date.

Changes to Terms

Modification Procedure

• Right to amend: The Operator may amend or update these Terms from time to time, including to reflect changes in applicable law, regulatory requirements, technical developments, or business practices.
• Notification methods: Where material changes are made, the Operator will use reasonable endeavours to notify you in advance or as soon as practicable by:
  • Posting an updated version of the Terms on kingbilly-aussie.com, indicating the "last updated" date;
  • Displaying a banner or pop-up notice upon login; and/or
  • Sending an email to the address registered to your Account.

Acceptance of Changes

• Continued use: Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those changes.
• Disagreement with changes: If you do not agree to the updated Terms:
  • You must immediately stop using the Services;
  • You may request closure of your Account and withdrawal of any Eligible Funds, subject to standard verification and withdrawal procedures.

Termination & Suspension

Termination by the User

• Account closure: You may request closure of your Account at any time by contacting [email protected] or, where available, through the Account settings interface.
• Withdrawal of funds: Upon closure, you may withdraw any Eligible Funds, subject to standard KYC and withdrawal procedures and provided no investigation is pending.

Suspension or Termination by the Operator

• Grounds for action: The Operator may suspend or close your Account, freeze funds, or restrict access to the Services where:
  • There is suspicion of fraud, money laundering, bonus abuse, or other unlawful or improper conduct;
  • You have provided false or misleading information, or failed to complete required KYC checks;
  • You have breached these Terms, game rules, or applicable promotional terms;
  • Required by law, regulatory directive, or court order.
• Consequences: In such cases, the Operator may:
  • Void or cancel Bets that are under investigation;
  • Forfeit Bonuses and associated winnings obtained in breach of these Terms;
  • Return remaining Eligible Funds, where not prohibited by law or regulatory requirements.

Notice and Appeals

• Notification: Where lawful and reasonably practicable, the Operator will notify you by email of the reasons for suspension or closure and inform you of any steps required to resolve the matter.
• Appeals: You may challenge the decision by contacting [email protected] and providing any relevant evidence. The Operator will review the case and communicate a final decision in a reasonable timeframe.

Governing Law & Jurisdiction

Applicable Law

• Governing law: These Terms and your use of the Services are governed by the laws of Curaçao, without regard to its conflict of laws principles.
• Australian users: If you are located in Australia, you acknowledge that the Operator is not licensed or regulated by Australian authorities (including ACMA) and that the Services are provided from an offshore jurisdiction. Nothing in these Terms is intended to override any mandatory provisions of law that may apply to you by virtue of your residence.

Dispute Resolution

• Internal resolution: If you have a complaint regarding the Services, you should first contact the Operator's customer support at [email protected], providing full details of the issue and relevant transaction or game identifiers. The Operator will investigate and respond in a reasonable timeframe.
• Escalation: If you are not satisfied with the outcome of the internal complaint process, you may request that the matter be escalated within the Operator or, where applicable, seek further information about any alternative dispute resolution (ADR) options that may be recognised in connection with the Operator's Curaçao licence.
• Court jurisdiction: Subject to any mandatory dispute resolution mechanisms and without prejudice to your statutory rights, any dispute arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of Curaçao.

Contact Information

If you have any questions, complaints, or legal notices concerning these Terms or the Services provided via kingbilly-aussie.com in relation to King Billy, you may contact the Operator using the following details:

• Official website: https://kingbilly-aussie.com
• Customer support email: [email protected] (primary contact for Users and Players)
• General information email: [email protected]
• Press enquiries: [email protected]
• Sales enquiries: [email protected]
• HR enquiries: [email protected]
• Registered and legal address of Operator (Dama N.V.):
  Scharlooweg 39, Willemstad, Curaçao

While no dedicated phone number or contact form is specified for kingbilly-aussie.com as of the last update on 6 November 2025 (applicable through 2026 unless revised), Users are encouraged to use the above email contacts for efficient and documented communication.